In accordance with the provisions of the GDPR, prior consent from users (Visitors or Customers) is required by this website. Upon your arrival here, You will be notified and asked to consent to the collection of data.
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The Office may collect an array of data, both personal and non-personal information, when you (Visitors or Customers) use this website and services.
“Personal Data” means all collected information that can personally identify you. The data include contact information (e.g., full name, phone number, e-mail address, social media profile address, user ID in communication applications such as Skype & Facebook Messenger) as well as information about the characteristics of your health status and nutrition plan (e.g., date of birth, medical history, individual’s medication, dietary preferences, anthropometric measurements & nutritional assessment). This information also includes data obtained by the call center operated by the Office which stores (all) voicemail messages from Costumers.

The data is collected only for the purpose of providing services to Customers and will not be disclosed intentionally to third parties, individuals or companies. But it will be used exclusively for the purposes of our services (e.g., sessions or statistical research reports, studies and surveys) and for enabling communications between the Office and the Costumer (e.g., to answer phone calls, send informational material, schedule sessions). Customer data for research and statistical purposes will be encrypted. In addition, the necessary measures against cyber-attacks will be taken to protect this data, such as the use of up-to-date anti-virus software.

For our Office best personal services and the provision of advanced level of nutrition practices for your own good health and wellness, but only after obtaining costumer’s formal consent, it may be necessary to disclose or seek information from third parties, for example, your personal physician or other health professional (e.g., physiotherapist, psychologist) or your coach.

By submitting Personal Data, you agree that the Office can collect your data. The Office collects Personal Data only through optional, voluntary information submissions, such as telephone access, email communication, survey information and online registration or forms. In line with the activity in question, the types and kinds of Personal Data collected will vary depending on the service to be provided and the required level or standard of the service. In any case, as expressly set out the Office will not collect Personal Data, unless you are asked to give your explicit consent.
You represent and warrant that you have the necessary consents or that we send you all necessary consents for provision of any data, including any Personal Data of another person, to the Office.

Personal Data is collected solely for the specified purpose upon your consent.
The Office may use Personal Data as deemed necessary to ensure compliance and/or to enforce the legal obligations arising under the acceptance of this Privacy Policy. For example, the Office may need to investigate, prevent or take action regarding illegal activities and/or violations of the terms of use or to record and respond on your behalf to the exercise of any rights for technical support claims or Customer service requests, questions and concerns about this Policy.
Personal data should be processed in a manner that ensures data subject rights:
• The right of access – you have the right to be informed and request access to your personal data we process
• The right to rectification – if personal data is identified inaccurate or incomplete, you have the right to request that we amend this by rectifying or completing the data.
• The right to erasure – you have the right to ask that we delete your personal data.
• The right to restriction – you have the right to request to temporary or permanent suspend the processing of all or parts of your personal data.
• The right to object – you have the right to object at any time, on grounds relating to your particular situation, to processing your personal data– you have the right to object to the processing of your personal data for direct marketing purposes.
• The right to data portability – you have the right to request a copy of your personal data in electronic format and to be transferred to a third-party service.
• The right not to be subject to automated decision-making – you have the right not to be subject to a decision based solely on an automated processing, including profiling, which results in legal consequences for you or otherwise significantly affects you.

The Office will not for any purpose disclose your Personal Data to third parties without your prior consent.

The Office takes all appropriate measures to ensure secure data storage and to protect against data loss or misuse. Although necessary precautions are taken to secure information, it should be noted that security over the Internet cannot be guaranteed. However, in order to prevent unauthorized access or disclosure of your information, appropriate safeguard measures (e.g., high security antivirus software) are used to secure and protect the information we collect from you. Files with your personal data saved on the computer as well as smartphone are protected with strong passwords or biometric data (fingerprint).
In the office your information and files are stored and locked in a safe area, which is accessible only by the dietitian. The Office keeps your personal data stored for six years or for a longer period of time, if deemed necessary, from the date on which you will cease using the services provided by the Office for the purposes of legitimate interests.
You may request a copy of the information the Office holds about you and ask to correct any inaccurate information by emailing the Office at dbitsanis@evexiadiet.com.

Last update, Athens, October 26, 2023.

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